Job Description

Customer Service Representative

• Location: Eden, NSW
• Start Date: 9 December 2024
• End Date: 21 November 2025
• Pay Rate: $36.11 per hour + Super
• Position requirement: Part Time role – first 8-10 weeks training period are FT hours (35 hrs)

About the Role:

Our client is seeking a dedicated Customer Service Representative to join their Call Centre team in Eden. This is an on-site position requiring the successful candidate to deliver high-quality customer support.

Key Responsibilities:

• Provide exceptional customer service in a fast-paced environment.
• Respond to inquiries via email, phone, and in-person.
• Handle administrative tasks and use multiple computer systems effectively.
• Maintain professionalism and adhere to government standards.
• Qualifications and Skills

Essential:

• 2–3 years of customer service experience (e.g., call centre, retail or administrative roles).
• Strong written and verbal communication skills.
• Intermediate computer proficiency, including:
  • Typing and navigation skills.
  • Microsoft Office Suite (Outlook and Teams).
• Excellent email etiquette.
• Quick learner, with the ability to adapt to new systems and technologies.

Desirable:

• Previous government experience.
• Experience working in an office environment.

Additional Information:

Police Check: Required.

Ready to Apply?

If you’re passionate about customer service and eager to make a difference, we’d love to hear from you! Please note, only short listed candidates will be contacted.