Job Description

Job Title: Customer Service Administration Assistant
Location: Blacktown, NSW
Duration: 8 weeks (February-April)

Hours per week: 37.5 (Monday-Friday)

Pay rate: $33.46 per hour + Super

The Role:
Our client is seeking a motivated and detail-oriented Customer Service Administration Assistant to join their City Assets Department. This role will provide support services by answering phone enquiries and emails, particularly within the Building Construction & Maintenance Section, helping them achieve their operational and community-focused goals.

Key Responsibilities:

• Provide prompt and courteous attention to telephone and email enquiries.
• Maintain accurate and up-to-date records, registers and files.
• Process payments, orders, accounts and customer action requests efficiently.
• Liaise information to staff, residents and other enquirers as appropriate.
• Perform general clerical duties such as filing, photocopying and assembling documents.
• Contribute to the preparation of reports and correspondence.

Skills and experience:

• A valid driver’s licence.
• Proficiency in computer use and basic data entry.
• Demonstrated commitment to providing excellent customer service.
• Ability to work effectively in a team environment.
• Availability to work flexible hours as needed.

How to Apply:

If you are ready to make a difference in your community and meet the requirements for this role, we’d love to hear from you – please press apply now to be considered.

Please note, due to the high volume of this role, only successful candidates will be contacted.