Experienced in executing L&D strategies, focussing on transformational outcomes

• Technology focussed Learning and Development Lead
• Permanent Hybrid Opportunity - Must be an Australian/New Zealand Citizen or Permanent Resident
• Reputable Government Organisation

About the Role:

Join us as the Learning and Development Transformation Lead in this pivotal role reporting to the Program Director Transformation. You will drive organizational change through effective learning initiatives aligned with transformation programs. Your responsibilities include developing and executing learning plans, ensuring staff are informed and equipped to navigate program changes, and overseeing benefits realization frameworks. By collaborating closely with stakeholders, you will contribute to strategic objectives and ensure alignment with key directions.

Key Responsibilities:

• Translate organizational and program objectives into clear strategic goals for transformation.
• Design and implement learning and development plans supporting digital and customer transformation initiatives.
• Drive benefits realization processes to achieve measurable outcomes and continuous improvement.
• Communicate complex information effectively to stakeholders through facilitation and presentations.
• Build and maintain strong relationships with internal and external stakeholders to foster cooperation and support.

Skills and Experience Required:

• Strategic thinking ability with a focus on delivering transformational outcomes.
• Proven experience in customer and digital transformation programs.
• Expertise in planning and executing learning and development strategies.
• Results-driven with a track record of achieving measurable outcomes.
• Excellent verbal and written communication skills, including facilitation and presentation abilities.
• Strong interpersonal skills with a collaborative approach to cross-functional teamwork.
• Familiarity with agile project management methodologies is advantageous.

What We Offer:

• Monthly RDO (Rostered Day Off)
• Extensive training and career development opportunities
• Salary sacrifice options
• Flexible work arrangements promoting work-life balance
• Employer-supported study assistance schemes
• Wellness programs and support initiatives
• Generous parental leave options and additional leave benefits (purchase leave, ceremonial leave, gender affirmation leave, family violence leave)

2 years experience with Level 2 support. You will be working in a vibrant and diverse work environment and community.

Technical Infrastructure Architect

Our client is a well established Superannuation firm headquartered in Melbourne and is currently working through a recent acquisition.  This role will have a strong focus on Infrastructure with the recent merger needing you to bring two networks together - Domain, AD (On prem and Azure), O365 (Combining MS tenancies, Sharepoint, Outlook etc), User Access and Cyber.

In Scope to include (but not limited to):

• Network – Designing and planning the expansion of the Client’s network from a single site to multi-region site setup requiring access to their Data Centres. This requires coordinating the network resources from internal and external
• Domain – Establishing trusts between the two merged company’s domains and the respective Active Directory instances allowing for accounts from each entity to be able to access (authorised) resources in each of the domains as necessary (e.g. On-Premise AD, Azure, SSO providers)
• Microsoft Tenancies – Consolidating O365 (e.g. Outlook, SharePoint, Teams, One Drive, BI etc) instances but this may require cohabitation of both tenancies for a duration of time to preserve business operations.
• Telephony – Migrating Active users to Mitel and expanding to a multi-site model will require technical planning to ensure that latency sensitive media streams at a network level do not experience degradation. This is across either when connecting directly to the Mitel Cloud instance or when needing to transfer calls across to colleagues in different locations (which will be done across the internal network)
• Applications & Systems – Establishing a migration/consolidation/decommissioning strategy for each system in the agreed target state technology stack. Establishing a Day1 and beyond view for each of these agreed systems. Accepting that some legacy systems will still be required post Day1 (SFT day).
• Hosting arrangements – Target state is for all systems to be hosted in main DCs and transitioned securely where applicable. However, there is an understanding that some legacy systems may remain active with the need to migrate services at a later date. Understanding and establishing this strategy will also be dependent on the Applications and Systems migration/consolidation/decommissioning strategy.
• Data – Includes the identification and transition/consolidation/decommissioning/archive of data for any/all secondary (noncore) systems and services included in the Asset Inventory.
• Cyber Security – Working in conjunction with both entitities cyber security teams and 3^rd Party providers to ensure that any/all designs and connectivity requirements (Network, Domain, User Access/MFA/Single Sign on) are appropriately planned, implemented, and secured.
• User Access & authentication – Establishing a cross domain user access & authentication model for systems in both environments considering SSO and MFA from multiple vendors (Okta, Microsoft)

Roles and Responsibilities: 

• Technology Assessment and Planning: Utilising the agreed target state operating model, conduct an assessment of the technology infrastructure, domains, network, systems, and applications to identify overlaps, gaps, and compatibility issues.
• Technical Architecture Design: Design the architecture for the merged fund, taking into account scalability, reliability, security, and compliance requirements.
• Integration Strategy: Develop and maintain an integration strategy and roadmap for merging the relevant/necessary systems of both funds based on the agreed target state technology stack and creating a phased approach for integration.
• Decommissioning: Develop a decommissioning plan pre and post-merger date.
• Data Migration Planning: Collaborating with engineers and 3rd parties to plan and execute the migration of relevant/necessary data from relevant/necessary systems of both funds. Ensuring data integrity, security, and compliance throughout the migration process.
• Quality Assurance: Overseeing quality assurance processes to ensure that the integrated technology systems meet the functional and performance requirements of the merged fund.
• Knowledge Transfer and Documentation: Documenting the relevant architecture design, integration processes, and best practices to facilitate knowledge transfer to the IT team and support ongoing maintenance and enhancements of the relevant technology systems.
• Reporting: Provide accurate and timely reporting to stakeholders and the program PMO

How to Apply 

Click APPLY or contact Raphael Colella on raphael@charterhouse.com.au for a confidential discussion.

At Charterhouse, we embrace, and value, diversity of culture, working arrangements, sexual orientation, and gender identity. On behalf of our client, we promote a workplace that actively seeks to include and welcome unique contributions of all people; to embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills and contributions to the workplace.

www.charterhouse.com.au